Accessibility statement

This accessibility statement applies to the website domain of medway.quitcoach.co.uk.

This website is run by Bullet Digital Solutions. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Change colours, contrast levels and fonts using browser or device settings
• Zoom in up to 200% without the text spilling off the screen
• Navigate most of the website using a keyboard or speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We are confident the site is compliant with WCAG AA 2.2 Guidelines however we are aware that there are some areas that do not meet AAA guidelines such as:

• Some headers aren’t structured properly.
• Colour contrast doesn’t meet enhanced standard levels.
• Some interactive elements don’t meet enhanced sizing requirements.
• Enhanced fixed font sizes aren’t properly met.

These are areas where we don’t comply with AAA standards.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.

• Email [email protected]
• Call 01634 334 800 or 0800 234 6805, during office hours

Translating our website

There are lots of options available for you to translate pages on our website into other languages including:

• Google Translate
• Chrome automatic translate
• Microsoft translator

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Medway Quit Coach is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

• Non-compliances - this means the content in question is in scope of the regulations, but there’s an accessibility problem with it
• An exemption - this means the inaccessible content is out of scope of the regulations, or it’d be a disproportionate burden for you to make it accessible

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Preparation of this accessibility statement

This statement was prepared on 21/02/2025. It was last reviewed on 21/02/2025.

This website was last tested on 21/02/2025 against the WCAG 2.2 AA standard.

The test was carried out by our web team Bullet Digital Solutions. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.